Lightning for Gmail: plain text is not populated with EmailMessage
Last updated 2018-08-31 ·Reference W-4137541 ·Reported By 5 users
In Lightning for Gmail, plain text body is not populated with EmailMessage although it looks like the procedure succeeds.
-0. Log into your org
-1. Create an Account such as "acctTest" and a Contact "contTest" with your email address
-2. Enable "Lightning for Gmail Settings" if not yet
Lightning for Gmail > Settings
-3. Make sure "Enable Enhanced Email with Lightning for Gmail" is enabled
-4. Install Chrome Extension of "Salesforce Lightning for Gmail" from Chrome Web Store
-5. Log into your Gmail account via Aloha SSO then log into your org via the side panel
-6. Create an email with *Plain Text Mode* to your Gmail address
Subject: plain text subject
Body: plain text body
-7. Open the received email and click on "Relate your email to the record and all people records" icon in the side panel.
(If the related record is not show, please search "Test")
-8. After successful messages are shown, go to the related record on the org and click on the activity
-9. You should see Text Body is blank
Is it Fixed?
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