From field on Email Composer populated with Contact's email address when Creating and Sending a Service Report in Lightning
Trailblazer Community

Known Issues · Fixed

From field on Email Composer populated with Contact's email address when Creating and Sending a Service Report in Lightning

Service

Last updated 2017-10-14 ·Reference W-4059644 ·Reported By 1 users

Fixed - Winter '18

Summary
Users may notice that after clicking the 'Create and Send Service Report' button in Lightning the Email Composer will popup and the From field will be populated with the Contact's email address instead of the logged in user's email address.

Repro
1. Login as a User
2. Switch to Lightning
3. Go to the Work Orders tab
4. Click the 'Create and Send Service Report' button

Actual Results:
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From field is populated with the Contact's email address on the Work Order

Expected Results:
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From field is populated with the logged-in User's email address

Workaround
As a workaround users can manually update the value in the From field.

Reported By (1)

Greg Peckham

Is it Fixed?

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