Converted Leads not consistently searchable even with "View and Edit Converted Leads"
Last updated 2019-10-12 ·Reference W-3805816 ·Reported By 91 users
Converted leads are currently inconsistently searchable by users, even those with the permission "View and Edit Converted Leads".
1. Convert a Lead to an Account/Contact/Opportunity.
2. Attempt to search for the lead again in global search.
3. No results should return, in some cases you may receive a result based upon the state of the record before it was converted.
Use reports or SOQL queries to locate and view converted leads.
Reported By (91)
Is it Fixed?
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