Adding certain characters to Journey Names causes the tracking folders to not display
Trailblazer Community

Adding certain characters to Journey Names causes the tracking folders to not display

Marketing Cloud Journey Builder

Last updated 2019-08-20 ·Reference W-3945978 ·Reported By 1 users

Fixed in version Marketing Cloud Release August 2019

Summary
Using any of the below characters causes the version folders for Journey Builder to be hidden.

\ * > | ? ' / < : #

Repro
Create a Journey with any of these characters in the name:
\ * > | ? ' / < : #

Go to Email Studio > Interactions > Journey Builder Sends > Find the Journey name and expand the folder tree. Note that the versions are not there. The same applies for the folders in Email Studio > Tracking > Journey Builder Sends > Find the Journey name.

Workaround
Don't use these characters as they are not supported within Email Studio.

Reported By (1)

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.