Report Output not Reflecting Chosen Time Zone
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Report Output not Reflecting Chosen Time Zone

Marketing Cloud Journey Builder

Last updated 2020-10-05 ·Reference W-3750254 ·Reported By 15 users

In Review

Summary
When scheduling a report, it will show the user/account/report specific localized time zone. Once the time zone data is output, it shows in CST (no daylight savings) instead of the clients timezone.

Repro
1. Log into account
2. Create a Report with the type: Journey Builder Email Send Summary
3. Set the time zone to (GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna *
4. Set a custom date range
5. Select a journey/version to report against
6. Run the report

See that the start Date/End Date are output in CST rather than the time zone that was selected. It is a bit confusing from a client perspective that the start date and end date are in CST rather than the chosen time zone.

Workaround
Convert the data output in CST to your timezone using a tool like:
https://www.worldtimebuddy.com/?pl=1&lid=206,2759794&h=206

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