"One of Product Item and Price Book Entry must be selected" error when creating a new Product Consumed
Trailblazer Community

Known Issues · Fixed

"One of Product Item and Price Book Entry must be selected" error when creating a new Product Consumed

Service , Spring 17

Last updated 2022-02-10 ·Reference W-3665812 ·Reported By 2 users

Fixed - Summer '17

Summary
An "One of Product Item and Price Book Entry must be selected" error will appear when you try to create a Product Consumed if you only add a Price Book Entry.

Repro
1. Create a workOrder, WO1 with PriceBook, PB1
2. Create a workOrderLineItem, WOLI1 under WO1 such that it has a Product,P1 chosen from PB1.
3. Now click on the "New Product Consumed" in WOLI1
4. Select:
a) Price Book Entry: P1
b) Quantity Consumed: 1
5. Save.
Actual Results: Invalid Data. One of Product Item and Price Book Entry must be selected. (Related field: Product)

Workaround
After the error is shown. Hit save.
And now redo steps 4 and 5.
The PC record gets saved.

- You can also use Lightning as a workaround since the issue appears only in Classic.

Reported By (2)

Simran Suri Jens Peter Kristensen

Is it Fixed?

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