"One of Product Item and Price Book Entry must be selected" error when creating a new Product Consumed
Last updated 2022-02-10 ·Reference W-3665812 ·Reported By 2 users
Summary
An "One of Product Item and Price Book Entry must be selected" error will appear when you try to create a Product Consumed if you only add a Price Book Entry.
Repro
1. Create a workOrder, WO1 with PriceBook, PB1
2. Create a workOrderLineItem, WOLI1 under WO1 such that it has a Product,P1 chosen from PB1.
3. Now click on the "New Product Consumed" in WOLI1
4. Select:
a) Price Book Entry: P1
b) Quantity Consumed: 1
5. Save.
Actual Results: Invalid Data. One of Product Item and Price Book Entry must be selected. (Related field: Product)
Workaround
After the error is shown. Hit save.
And now redo steps 4 and 5.
The PC record gets saved.
- You can also use Lightning as a workaround since the issue appears only in Classic.
Reported By (2)
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.