Mobile List/All Contacts search option does not work as expected
Marketing Cloud Audience/Contacts
Last updated 2020-12-04 ·Reference W-7309967 ·Reported By 4 users
In Review
Summary
Customer is unable to leverage Search option and retrieve ContactKeys even if Mobile List/All Contacts seems to contain ContactKeys.
Repro
- Search in Mobile lists
- If searched value hits within the page you are seeing (e.g. you are in page2 and searched ContactKey is also in the page), you can retrieve the expected result. But in other pages, you can not see the expected search results.
Workaround
No direct workaround.
This is not reasonable workaround but you can search the ContactKeys within a extracted file via SQL Query Activity for the list, and Data Extract Activity.
Reported By (4)
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