/sms/v1/automation/importSend returns an error using V2 Token
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/sms/v1/automation/importSend returns an error using V2 Token

Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Mobile

Last updated 2020-06-23 ·Reference W-7282850 ·Reported By 2 users

In Review

Summary
When using a V2 Token to authenticate for the REST API, using the /sms/v1/automation/importSend route will return an error

Repro
- Authenticate into the REST API using the V2 Token
- Use the /sms/v1/automation/importSend route to process a request
- Notice an Error within the Response

Example:

"There is an error An unexpected error occurred, please contact Customer Support with reference id VUJYa3NpMVM3a2V1OWJtR1J2UUEwUTo3Njow"

Workaround
Two possible work-arounds:

1) Authenticate using a V1 Token, then run the call
2) Create a Case with Support to help fix the V2 Token process

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