Journey Builder Analytics Dashboard: Cannot Select View other than Default for Google Analytics 360 Goals
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Journey Builder Analytics Dashboard: Cannot Select View other than Default for Google Analytics 360 Goals

Marketing Cloud Integrations , Marketing Cloud Journey Builder

Last updated 2020-06-15 ·Reference W-7256243 ·Reported By 1 users

Fixed in version Marketing Cloud Release May 2020

Summary
In the Journey Analytics Dashboard, when using the Manage Components button to select a Google Analytics 360 Goal from a view other than the default, the UI displays only the same goal number from the default view.

Repro
-In a Google Analytics 360 integrated account, navigate to Journey Builder and select a Journey
-Select the journey analytics icon
-click on Manage Components
-select a view other than the default GA 360 View
-select a goal from the newly selected view and click done
-the system adds the relevant goal number from the default view instead of the selected view. If the goal selected is a higher number than that available on the default, a blank screen is generated for the Journey Analytics Dashboard.

Workaround
-Click Manage Components, change the view from the default to the selected view
-Uncheck the checkbox for Goals so no goals are selected and click Done
-Click Save on the Journey Dashboard to save the selected view
-Click Edit > Manage Components, add Goal, Click Done and Save. The correct Goal is now displayed.

Reported By (1)

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