Journey Builder Analytics Dashboard: Cannot Select View other than Default for Google Analytics 360 Goals
Last updated 27 days ago ·Reference W-7256243 ·Reported By 1 users
Fixed in version Marketing Cloud Release May 2020
In the Journey Analytics Dashboard, when using the Manage Components button to select a Google Analytics 360 Goal from a view other than the default, the UI displays only the same goal number from the default view.
-In a Google Analytics 360 integrated account, navigate to Journey Builder and select a Journey
-Select the journey analytics icon
-click on Manage Components
-select a view other than the default GA 360 View
-select a goal from the newly selected view and click done
-the system adds the relevant goal number from the default view instead of the selected view. If the goal selected is a higher number than that available on the default, a blank screen is generated for the Journey Analytics Dashboard.
-Click Manage Components, change the view from the default to the selected view
-Uncheck the checkbox for Goals so no goals are selected and click Done
-Click Save on the Journey Dashboard to save the selected view
-Click Edit > Manage Components, add Goal, Click Done and Save. The correct Goal is now displayed.
Reported By (1)
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.