In-App Message fails to display if title, body, or buttons are disabled
Last updated 2020-06-15 ·Reference W-7213420 ·Reported By 2 users
Fixed in version Marketing Cloud Release May 2020
If an In-App Message is created and the title, body, or buttons are disabled, the message will not be displayed.
-Create an In-App Message in Journey Builder with Title (or body, button), Message as ON but no text added.
-Validate the journey. You will receive validation errors saying Title and Message fields are empty.
-Edit the activity and toggle the Title and Message to off and save.
-Inject contact into Journey with the activity
-The message will not be displayed to the contact
Include a title, body, and button in the message.
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