Marketing Cloud Connect sends via Sales Cloud fail immediately if Approvals are enabled in the Marketing Cloud
Trailblazer Community

Marketing Cloud Connect sends via Sales Cloud fail immediately if Approvals are enabled in the Marketing Cloud

Marketing Cloud Integrations

Last updated 2020-08-03 ·Reference W-7167166 ·Reported By 17 users

Fixed

Summary
As of Jan 28, 2020, if your Marketing Cloud account is using Approvals and is integrated with Salesforce, sending from Salesforce via the Marketing Cloud Connect managed package will cause the email send to fail immediately.

Repro
1) In an integrated Marketing Cloud account enable Approvals under Setup
2) Navigate to your Salesforce ORG that is integrated with that SFMC account
3) Perform a send via the Marketing Cloud Connect managed package
4) The email send status will immediately fail and message will show Error queuing send.

Workaround
Deploy send from the inside of the Marketing Cloud to a Salesforce Report/Campaign or Salesforce Data Extension

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.