Marketing Cloud Connect sends via Sales Cloud fail immediately if Approvals are enabled in the Marketing Cloud
Last updated 2020-08-03 ·Reference W-7167166 ·Reported By 17 users
As of Jan 28, 2020, if your Marketing Cloud account is using Approvals and is integrated with Salesforce, sending from Salesforce via the Marketing Cloud Connect managed package will cause the email send to fail immediately.
1) In an integrated Marketing Cloud account enable Approvals under Setup
2) Navigate to your Salesforce ORG that is integrated with that SFMC account
3) Perform a send via the Marketing Cloud Connect managed package
4) The email send status will immediately fail and message will show Error queuing send.
Deploy send from the inside of the Marketing Cloud to a Salesforce Report/Campaign or Salesforce Data Extension
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