Spring' 20 - New Note dialog taking 40+ seconds to come up and page is also refreshed
Last updated 2021-10-12 ·Reference W-7040380 ·Reported By 57 users
Summary
Some customers may have observed quite a few discrepancies when creating a 'New Note' post-upgrade to Spring '20, some of the issues we're seeing are as follows:
1. A white box pop-up will appear and doesn't load.
2. The cursor is sometimes glitching and the button is already greyed out.
3. Loading time is significantly slow and the page refreshes slow as well
4. New Note pop-up window is taking time to load and freezes the browser
Repro
1. Enable Notes
2. Create a new custom object (e.g. Movie)
3. Create a new tab so you can access the object from LEX
4. Create record types for the custom object
5. Add Notes related list to the custom object
6. Create a record for the custom object
7. Go to the record home of the record from Step 4
8. Navigate to the Related tab
9. Click New Note
Actual Result - any of the following:
>. A white box pop-up will appear and doesn't load.
>. The cursor is sometimes glitching and the button is already greyed out.
>. Loading time is significantly slow and the page refreshes slow as well
>. New Note pop-up window is taking time to load and freezes the browser
Workaround
None at this time.
Reported By (57)







Is it Fixed?
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