Spring' 20 - New Note dialog taking 40+ seconds to come up and page is also refreshed
Trailblazer Community

Known Issues · Fixed

Spring' 20 - New Note dialog taking 40+ seconds to come up and page is also refreshed

Content and Files , Spring 20

Last updated 2021-10-12 ·Reference W-7040380 ·Reported By 57 users

Fixed - Spring '20 Patch 6.0

Summary
Some customers may have observed quite a few discrepancies when creating a 'New Note' post-upgrade to Spring '20, some of the issues we're seeing are as follows:

1. A white box pop-up will appear and doesn't load.
2. The cursor is sometimes glitching and the button is already greyed out.
3. Loading time is significantly slow and the page refreshes slow as well
4. New Note pop-up window is taking time to load and freezes the browser

Repro
1. Enable Notes
2. Create a new custom object (e.g. Movie)
3. Create a new tab so you can access the object from LEX
4. Create record types for the custom object
5. Add Notes related list to the custom object
6. Create a record for the custom object
7. Go to the record home of the record from Step 4
8. Navigate to the Related tab
9. Click New Note

Actual Result - any of the following:

>. A white box pop-up will appear and doesn't load.
>. The cursor is sometimes glitching and the button is already greyed out.
>. Loading time is significantly slow and the page refreshes slow as well
>. New Note pop-up window is taking time to load and freezes the browser

Workaround
None at this time.

Reported By (57)

Ryan Lohman Dylan Murray John Mc Sharry prasanthi syamala Marisa Proscia Daniel Rogers Jakob Broesch Kimberley Gray Siobhan Jacobs Kirstin Gleeson Sarah Dorber EMS Consulting Andrew Dow Junette Tan Julien Ouellet Joseph Clementi Jeff Schachner Karthik Krishnamurthi Sneha Namdeo Kenneth Kirschner Nancy Casey Josh P. Hendrix Ashok Kaki Marina Palos Anirudh Allu Aaron Clancy Ashish Gupta Imran Ashik PJ Girones Krishna Kodali Alison Phillips Cris Plaza Ana Cirac Hiten Patel Shilpa Pai Jurgen Berckmans Anastasiia Pankratova Ignacio Mula Claudia Rammer Jan Zaniewski Jevgenia Lakissova-Karagkouni Sophie Missoorten Ankit Bhatnagar Thomas Dietz Munna Jaiswal 功 難波 奈緒美 須永 由香里 野田 Jessica Montgelas Stephanie Kartic (King) Gary McCluskey Jason Rosello Holly Lee Katie Kain Naveen Bhat Travis Woodson Praveen Kanumuri

Is it Fixed?

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