Spring 20 - Inline Editing the Salutation field changes the saved value to "None"
Trailblazer Community

Known Issues · Fixed

Spring 20 - Inline Editing the Salutation field changes the saved value to "None"

Lightning

Last updated 2022-02-10 ·Reference W-7110826 ·Reported By 19 users

Fixed - Spring '20 Patch 6.0

Summary
Using Inline Editing on the Salutation Field (with Leads or Contacts, the object doesn't matter) makes the existing value to be ignored and "None" is displayed instead.
If the User saves the record without adding the Salutation manually again, the "None" value overrides the existing one.

Repro
1. Open a record that has a Salutation in Lightning.
2. Inline edit the Name field.
You'll see that the value in the Salutation changes to None.

Workaround
1. Manually alter the Salutation before saving.
2. Use the 'Edit' button instead of Inline editing the record.

Reported By (19)

Julien Bunel Julian Virguez Andrew Halim Pui Kwan BOUVERESSE Marleine Abi Khalil Harry Bellod Sabrina POTIN Sreesh Sreesh Mary Armstrong Volker Schwarz Tobias Gilde laurent soulie Aymeric Lagatdu Andrew Halim Clay Fischer Olivier ROC Arif Iqbal Robbert de Kock Kamil Pilarski

Is it Fixed?

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