The MobileConnect Message Name as Created in Journey Builder Is Not Reportable By That Name
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The MobileConnect Message Name as Created in Journey Builder Is Not Reportable By That Name

Marketing Cloud Journey Builder , Marketing Cloud Mobile , Marketing Cloud Reporting

Last updated 2020-01-13 ·Reference W-6157315 ·Reported By 1 users

Fixed in version Marketing Cloud Release August 2019

Summary
When creating a MobileConnect message using the SMS activity in Journey Builder, a name can be assigned to the message. This message name is expected to be available for reporting reference, but it actually gets updated to read as "Content-Generated-Message" + GUID. There is no workaround at this time, but product team are working on a fix to be issued in a future release.

Repro
1. Create a new MobileConnect message using the SMS activity in Journey Builder (name activity 5-16-19 SMS Send)

2. Activate the Journey

3. View the Message in MobileConnect, Advanced Options for Activity, or any reporting

Expected Result:
Message is shown in MobileConnect, and all reporting as "5-16-19 SMS Send" + GUID

Actual Result:
"Content-Generated-Message" + GUID is shown in MobileConnect, Advanced Options for Activity and in all reporting for every SMS message created with the new activity

Workaround
No workaround.

Reported By (1)

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