Applying template updates removes email content
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Applying template updates removes email content

Marketing Cloud Email Studio

Last updated 2021-10-12 ·Reference W-6016532 ·Reported By 5 users

Fixed in version Marketing Cloud Release March 2020

Applying template changes to an email which uses the template can result in content being removed from the email when the update is applied.

1. Create a Template using a standalone block (i.e. text or image) and layout.
2. Created an email using this template
3. Add images/text to the block and layout in the email and save
4. Go back to the template and edit the block and layout and save
5. Go back to the email and select to update from the template

Affected content areas will need to be reconfigured.

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