Marketing Cloud Data Extensions IGO_PROFILE, PI_CONTENT, PI_VIEWS Do Not Get Synchronized to Einstein Analytics
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Marketing Cloud Data Extensions IGO_PROFILE, PI_CONTENT, PI_VIEWS Do Not Get Synchronized to Einstein Analytics

Marketing Cloud Integrations , Marketing Cloud Einstein/Predictive

Last updated 2 days ago ·Reference W-6461773 ·Reported By 2 users

Fixed

Summary
Data in the Marketing Cloud data extensions IGO_PROFILE, PI_CONTENT, PI_VIEWS are not getting synchronized to Einstein Analytics.

Repro
1. In the Sales Cloud (SFDC) instance, follow the instructions from this article to create a remote connection to synchronize contacts data from Marketing Cloud to Einstein Analytics:
https://help.salesforce.com/articleView?id=bi_integrate_connectors_marketing_cloud_settings.htm&type=5

Include the data extensions IGO_PROFILE, PI_CONTENT, PI_VIEWS in this step.

2. Perform the synchronization, and discover that data from the above data extensions did not get synchronized.

Workaround
This is due to a driver for Informatica (a third-party service which is used for the synchronization) not being able to retrieve the data. As such, there is no workaround at this time.

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