Can not set Delivery Window and Hourly Threshold configured separately in Journey Builder Email Activity
Last updated 2021-01-27 ·Reference W-5589522 ·Reported By 12 users
In Email Activity of Journey Builder, when configuring either "Delivery Window" or "Hourly Threshold" of send throttling, the setting value is not saved.
In the first place, Send Throttling feature is not working as a product limitation if Domain Throttling feature is enabled on your account.
*Domain Throttling: Email send volume control feature for specific Japanese ISP
cf.) Japanese knowledge article
- Create a new version or new Journey.
- Drag & Drop the Email Activity to Journey canvas.
- Set the Delivery Window only with some value.
- Click done and activate.
- Once activated, view details of email.
- Check delivery window, it is blank.
Set both "Delivery Window" and "Hourly Threshold" with checkbox on.
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.