"Exists In Whole Word" operator is not working for filter criteria in Journey's
Trailblazer Community

"Exists In Whole Word" operator is not working for filter criteria in Journey's

Marketing Cloud Journey Builder

Last updated 21 days ago ·Reference W-6592364 ·Reported By 9 users

Fixed in version Marketing Cloud Release October 2020

Summary
"Exists In Whole Word" operator not working in any of the places in application means Journey Builder Entry Criteria, decision split, Exit Criteria and Goal Criteria.

Repro
- Create a Test Journey with DE as entry source and add any column with "Exists In Whole Word" condition in Entry Filter Criteria.
- Then, all of contacts did not meet the criteria even if it has correct value which meet the criteria.

Workaround
Use contain/equal or other operators instead.

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.