SOAP API call to retrieve DE data with more than 2500 rows fails continue request when DE name has more than 43 characters
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SOAP API call to retrieve DE data with more than 2500 rows fails continue request when DE name has more than 43 characters

Marketing Cloud API

Last updated 2020-06-12 ·Reference W-5899568 ·Reported By 2 users

In Review

Summary
When attempting to use the SOAP API to continue a data extension retrieve request for a data extension with over 2500 rows of data, if the data extension has a name that is longer than 43 characters, the call will fail with the error message "Error: Data extension does not exist".

Repro
1.) Create DE with the name having more than 43 characters.
2.) Load it with more than 2,500 records
3.) Perform retrieve request
4.) Perform second retrieve request with Request ID from first request

Workaround
Rename the Data extension so that the name is not longer than 43 characters.

Reported By (2)

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