Marketing Cloud Content Builder images uploaded prior to changing SAP domain use old domain in URL
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Marketing Cloud Content Builder images uploaded prior to changing SAP domain use old domain in URL

Marketing Cloud Email Studio , Marketing Cloud Admin

Last updated 2020-04-06 ·Reference W-4800538 ·Reported By 4 users

Fixed in version Marketing Cloud Release March 2020

Summary
Changing from an existing Marketing Cloud custom domain to a new custom domain will result in previously uploaded Content Builder images to use the old SAP domain within the URL.

Repro
- Have an SAP custom domain added to Marketing Cloud account
- Upload images to Content Builder
- Have a new SAP custom domain applied to account
- Previously uploaded images before the domain change will still have the old URL and will no longer work after the old SAP domain expires

Workaround
- Re-upload or upload new images to Content Builder after the domain change

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