Lightning Messaging - "insufficient access rights on cross-reference id" encountered when a Messaging Agent manually changes Opted Out status
Last updated 2022-02-10 ·Reference W-6442231 ·Reported By 15 users
It has been observed that Standard Users with Messaging permissions encounter the error "insufficient access rights on cross-reference id" when trying to manually change the Opted Out status for a Messaging User record.
1) Assign Messaging Permissions to a Standard Salesforce user
2) Access any MessagingEndUser record
3) Edit the record and change the Opted Out status, then hit Save
4) Observe error
At this time, it is only possible for users to change the Opted Out status for a Messaging End User if they have the System Permission "View Setup and Configuration" assigned via a Permission Set
Is it Fixed?
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