Error when activating Unified Authentication in Business Manager
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Error when activating Unified Authentication in Business Manager

Commerce Cloud Admin

Last updated 2019-10-23 ·Reference W-6447973 ·Reported By 1 users

Fixed in version 19.10 GA Update

When activating Unified Authentication via Business Manager (Administration > Global Preferences > Security) an error is thrown if the preference "Unified Authentication Supported" is set/changed for the first time ever.


In Business Manager (Administration > Global Preferences > Security), before you select "Unified Authentication Supported", do these steps:

- Select "Unified Authentication Only"
- Save
- Select "Unified Authentication Supported"
- Save

You should not receive the error.

** This workaround will not apply if you are changing from "Unified Authentication Supported" for the first time in an instance. **

Reported By (1)

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