Push upgrade fails due to server restart, but is reported as successful
Last updated 2020-02-15 ·Reference W-6430404 ·Reported By 55 users
When a partner pushes an upgrade to their subscribers, the push upgrade record states that the upgrade was successful, but the subscriber org will show a status of In Progress and the package remains at the previous version.
This occurs due to server restarts occurring during the push upgrade in the subscriber's instance.
1. Push a package upgrade to subscriber orgs
2. Observe that the push upgrade record in the packaging org shows that is was successful
3. Affected subscriber orgs will show the push upgrade as 'in progress' in their org, and the package version isn't upgraded
Perform a second push upgrade to the affected subscribers
Reported By (55)
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.