Field "Accept Time" on Messaging Session is empty
Last updated 2019-10-12 ·Reference W-5912000 ·Reported By 6 users
Messaging session does not use/add/update "Accept Time" while creating or updating the session.
1 Go online as messaging User in the Service Console
2 Accept work item from the widget after sending a test SMS or FB Message
3 End the chat and close the Messaging Session tab.
4 You will see that the Accept Time field is blank and editable.
none at this time
Is it Fixed?
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