MessageText column empty within SMS Send Summary Report
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MessageText column empty within SMS Send Summary Report

Marketing Cloud Mobile , Marketing Cloud Reporting

Last updated 2019-08-30 ·Reference W-6341373 ·Reported By 1 users

No Fix

Summary
When running the SMS Send Summary Report that includes messages built within Content Builder for Journey Builder, the MessageText column is returned empty by the Report

Repro
- Create an SMS Message within Content Builder
- Add the SMS Message to a Journey within Journey Builder
- Activate the Journey and ensure Contacts pass through the SMS Message Activity
- Run the SMS Send Summary Report to include your Message
- Notice the MessageText column is empty

Workaround
You can utilise the SMSMessageTracking DataView to return the MessageText column

Reported By (1)

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