Deleted dialogs with dialog intent enabled are still displaying via the bot training intent drop down
Trailblazer Community

Known Issues · Fixed

Deleted dialogs with dialog intent enabled are still displaying via the bot training intent drop down

Service Cloud Console , Einstein Bots

Last updated 2019-09-07 ·Reference W-6308234 ·Reported By 0 users

Fixed - Winter '20

Summary
When creating a dialog for your Einstein Bot, you can enabled dialog intents for this which will include intent sets for this specific dialog. If these dialogs with dialog intent are deleted, they will still display in the bot training drop down.

Repro
1. Navigate to an existing Einstein Bot within your org.

2. Select 'Dialog' and create a new one.

3. After this is created, click the 'Enable Dialog Intent' on this dialog.

4. Now delete this dialog.

5. Go to the the Model Management drop down while in the Bots setup. Click on Bots Training.

6. Via the drop down for intents, notice that the deleted dialog is showing.

Workaround
None at this time.

Reported By (0)

Is it Fixed?

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