Edit Message and Subscriber Preview Screens Do Not Load When Using a Legacy SMS Message in Journey Builder
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Edit Message and Subscriber Preview Screens Do Not Load When Using a Legacy SMS Message in Journey Builder

Marketing Cloud Journey Builder , Marketing Cloud Mobile

Last updated 2019-08-14 ·Reference W-5930186 ·Reported By 0 users

Fixed in version Marketing Cloud June 2019 Release

Summary
Attempting to add a legacy SMS Message in Journey Builder and editing the message within the Journey or doing a Subscriber Preview will cause the edit screen to get stuck loading.

Repro
- Log into the Marketing Cloud
- Access Journey Builder
- Add a legacy SMS Message to a Journey (one not built using Content Builder)
- Click to Edit Message or do a Subscriber Preview and notice it gets stuck trying to load

Workaround
- Go to MobileConnect and edit the message there, or use a Content Builder SMS Message instead.

Reported By (0)

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