Edit Message and Subscriber Preview Screens Do Not Load When Using a Legacy SMS Message in Journey Builder
Last updated 2019-08-14 ·Reference W-5930186 ·Reported By 0 users
Fixed in version Marketing Cloud June 2019 Release
Attempting to add a legacy SMS Message in Journey Builder and editing the message within the Journey or doing a Subscriber Preview will cause the edit screen to get stuck loading.
- Log into the Marketing Cloud
- Access Journey Builder
- Add a legacy SMS Message to a Journey (one not built using Content Builder)
- Click to Edit Message or do a Subscriber Preview and notice it gets stuck trying to load
- Go to MobileConnect and edit the message there, or use a Content Builder SMS Message instead.
Reported By (0)
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