In communities, bell notifications may not show up consistently for community users who should receive notifications
Trailblazer Community

Known Issues · Fixed

In communities, bell notifications may not show up consistently for community users who should receive notifications

Chatter , Communities

Last updated 2022-02-10 ·Reference W-5970764 ·Reported By 56 users

Fixed - Winter '20

Summary
In communities, bell notifications may not always be displayed for community users even though a bell notification action has been triggered (https://help.salesforce.com/articleView?id=community_builder_enable_notifications.htm&type=5).

Repro
1. Trigger a bell notification for a community user (such as @mentioning them)

2. When the user, who should receive the bell notification, logs into the community they may not receive notification

Workaround
None at this time

Reported By (56)

Deployment User2 Dolly Fierro James W. Casavant JULIEN DEGAS Cindy Jones Karen Kremer Dan Blackwell Byeonghoon Hwang Jon Brewer Christopher Pieratt Miroslava Obsitnikova Katheryn Klatt Beka Durand Sherri Scarpello Deb Smith Jennifer Schofield Calie Sorensen Anne Miller Megan Ballweber Carl Fuller Jessica Roe Lauren Klun Shreya Chawla Geena Lepke Dan kwolkoski Taran Ostenson Devin Pitts-Rogers Colleen Knasky Courtney Vais Andrew Bryant Stacey Way Lauren Stalcup Rachel Hubel Melissa Veitzer Amanda LaPres Krystal Blesi Joe Hamlet Maggie Rusch Seth Payne Jake radelet Jenn Romaniszak Kant Brett Rubel Lou Manley Jessica Pethick CM PHO_Data SYLVAIN PRUVOST Ana De Pablo Escola Connor Smith Nikunjkumar Bharucha Bernard Wong Rupesh Dabhekar Armstrong Stuart GUILLAUME HANQUEZ Brian KLING Eric van Horssen Eva Chan

Is it Fixed?

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