Import File Activities do not load if Audience Builder Audiences have Name and Segment combinations greater than 128 characters
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Import File Activities do not load if Audience Builder Audiences have Name and Segment combinations greater than 128 characters

Marketing Cloud Automations , Marketing Cloud Email Studio

Last updated 2019-05-31 ·Reference W-4470957 ·Reported By 0 users

In Review

Summary
In Automation Studio > Activities, 'Import File' will not load and will continue to spin if the account contains any Audiences (under Audience Builder) that have a Name and Segment combination of more than 128 characters.

Repro
Automation Studio > Audiences
Click 'Import File'
If account has any Audiences with a Name and Segment combination of more than 128 characters, the Import definitions will fail to load.

Workaround
The recommendation here is to go into these particular Audiences and shorten the relevant segment names, found under the Segments tab. These audiences are under Audience Builder.

Reported By (0)

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