Updating percentage fields with process builder using a referenced value from a percent formula field in the parent object produces incorrect value
Platform , Workflow , Process Builder
Last updated 2022-01-13 ·Reference W-5501350 ·Reported By 30 users
In Review
Summary
Updating percentage fields with process builder using a referenced value from a percent formula field in the parent object produces incorrect value
Repro
Prerequisites:
1. Create a formula percent field in Opportunity object. Just set the formula value of 1.
2. Create a percent custom field (length = 3, decimal places=2) in the opportunity product.
3. Create a process builder on opportunity product whenever a record is created or edited with no criteria and has an immediate action to update the percent custom field value which reference field is from the opportunity percentformula field.
i.e.,
Percent = [ Field Reference ] OpportunityLineItem.Opportunity.PercentFormula__c
Steps to reproduce:
1. Create an Opportunity record or use any existing record. Notice the PercentFormula custom field should show as 100%
2. From the Opportunity Product related list, create an opportunity line item.
Actual Result: Percent value showing in the opportunity line item is showing as 1%
Expected Result: Percent value should show as 100%.
Workaround
None
Reported By (30)







Is it Fixed?
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