Updating percentage fields with process builder using a referenced value from a percent formula field in the parent object produces incorrect value
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Updating percentage fields with process builder using a referenced value from a percent formula field in the parent object produces incorrect value

Platform , Workflow , Process Builder

Last updated 2022-01-13 ·Reference W-5501350 ·Reported By 30 users

In Review

Summary
Updating percentage fields with process builder using a referenced value from a percent formula field in the parent object produces incorrect value

Repro
Prerequisites:

1. Create a formula percent field in Opportunity object. Just set the formula value of 1.
2. Create a percent custom field (length = 3, decimal places=2) in the opportunity product.
3. Create a process builder on opportunity product whenever a record is created or edited with no criteria and has an immediate action to update the percent custom field value which reference field is from the opportunity percentformula field.
i.e.,
Percent = [ Field Reference ] OpportunityLineItem.Opportunity.PercentFormula__c

Steps to reproduce:
1. Create an Opportunity record or use any existing record. Notice the PercentFormula custom field should show as 100%
2. From the Opportunity Product related list, create an opportunity line item.

Actual Result: Percent value showing in the opportunity line item is showing as 1%
Expected Result: Percent value should show as 100%.

Workaround
None

Reported By (30)

Laxmi Kunwar Karki Gia Harris Callum Sheerin Shyam Patil Joe Stolz Joel Rankin Shanthu Gopal Brenda Frambes Rivka Gurkov Nolan Gee Nicole Young Faizan Ansari Heavenly Carmon Bryce Fathauer Julien Le Dantec Alexis Kasperavičius Jackie Nugent Robert Grigorian Bryan Newman Bryan Newman Mark Conlon Nick Gordon (MCS) Jake Smallwood Joyal Mathen Ron Bohn Nick Gordon Ron Bohn 優 森岡 Ryan Meyer Hunter Kim

Is it Fixed?

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