Triggered Send IERs not always created
Last updated 2019-08-23 ·Reference W-6074497 ·Reported By 161 users
Marketing Cloud Connect Triggered Sends and Journey Builder Sends that opt to send tracking to Sales Cloud create triggered sends within Sales Cloud. The current logic to push the Individual Email Results (IERs) related to these triggered sends to Sales Cloud is not always accurate. This can cause IERs to be missing for some sends.
This is not reproducible from actions taken within an account
Use tracking from Marketing Cloud
Reported By (161)
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