Pipes in Journey Names cause issues with Journey Reports
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Pipes in Journey Names cause issues with Journey Reports

Marketing Cloud Journey Builder , Marketing Cloud Reporting

Last updated 2020-06-01 ·Reference W-4116502 ·Reported By 2 users

In Review

Summary
If you use pipes (|) in the names of Journeys, it throws off the parsing of the names in the Journeys to select to report on.

Repro
1. Create a Journey named something like "zJourney_1" with an email activity and activate it.
2. Create a Journey named "Journey_2 | Test123" with an email activity and activate it.
3. Go to the reporting app and create a Journey Builder Email Send Summary report
4. Note that "Journey_2 | Test123" isn't available to select. Instead you have "Journey_2" and "Test123".

If you run the report for "Test123", you will get results for "zJourney_1".

Workaround
Ensure that the Pipe character | is not included in the names of any Journeys.

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