Unable to access page error when you're trying to access the Milestones on an Entitlement Process using the "Go to list" link
Last updated 2017-10-14 ·Reference W-4002808 ·Reported By 10 users
Summary
The "Go to list (x) >>" link to Milestones in an Entitlement Process redirects to an "Unable to Access Page" error page because of the rlid=RelatedMilestoneList parameter.
Repro
1. Open an Entitlement Process with more than 5 Milestones.
2. Click the "Go to list (6) ยป" link:
Actual Results: Unable to Access Page
The value of the "rlid" parameter contains a character that is not allowed or the value exceeds the maximum allowed length. Remove the character from the parameter value or reduce the value length and resubmit. If the error still persists, report it to our Customer Support team. Provide the URL of the page you were requesting as well as any other related information.
Workaround
Remove the rlid=RelatedMilestoneList parameter from the URL.
For example, if your URL is:
https://eu9.salesforce.com/553?rlid=RelatedMilestoneList&id=552200000004Fg5
change it to:
https://eu9.salesforce.com/553?&id=552200000004Fg5
Is it Fixed?
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