With "Salesforce Authenticator" enabled, SfO Sidepanel stuck between "You are not connected." and "Check Your Mobile Device" - mobile authentication
Platform , Authentication , Outlook
Last updated 2018-03-23 ·Reference W-3578455 ·Reported By 6 users
Summary
With "Salesforce Authenticator" enabled, SfO Sidepanel stuck between "You are not connected.." and "Check Your Mobile Device" if Profile "Session security level required at login" set to "High Assurance"
Repro
1. Enable Salesforce Authenticator" -Mobile Authentication
2. Set user's profile "Session security level required at login" set to "High Assurance"
3. Login to SFO
4. The Sidepanel stuck between "You are not connected.." and "Check Your Mobile Device"
Workaround
"Session security level required at login" set to "None"
Reported By (6)
Is it Fixed?
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