Rich-Text Editors are disabled when LockerService is enabled for sandbox and DE orgs in Spring '17.
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Rich-Text Editors are disabled when LockerService is enabled for sandbox and DE orgs in Spring '17.

Apex , Chatter , VisualForce , Sandbox , Communities , Spring 17

Last updated 2017-06-09 ·Reference W-3296670 ·Reported By 243 users

Fixed - Summer '17

Summary
When LockerService is enabled for sandbox and DE orgs, rich-text editors are disabled and rich-text fields are read-only. You can switch to Salesforce Classic to perform many of the tasks that use rich-text editors or fields, unless mentioned otherwise. Your Salesforce admin can also deactivate LockerService in Setup to remove this limitation in Spring '17. This limitation only impacts sandbox and Developer Edition (DE) orgs, and does not impact production orgs. Rich-text editors and rich-text fields in production orgs continue to function normally even when LockerService is activated.This limitation will be removed before LockerService is auto-enabled in Summer '17. In Spring '17, the LockerService critical update enables your admin to test LockerService and Content Security Policy updates in its entirety in sandbox and DE orgs. This enables yours orgs to achieve compliance before LockerService is auto-enabled in Summer '17.

Repro
1) Log in to your sandbox or Developer Edition org.2) Activate the LockerService critical update from Setup.3) Access any record with rich-text fields.4) Edit the record.5) The rich-text fields are disabled and the following message will be displayed:“Rich-text editing is disabled because the LockerService critical update is activated. Your Salesforce admin can deactivate the LockerService critical update in Setup.”Similarly, you won't be able to use rich-text editors in other features, such as writing a post in the Chatter publisher or sending rich-text emails from a record. For all impacted features, refer to the Spring '17 release notes when they are available on December 19, 2016.

Workaround
This limitation will be addressed before LockerService is auto-enabled during the Summer ‘17 release. In the meantime, admins can disable LockerService in their sandbox or Developer Edition org. Rich-text editing in production orgs continues to function normally even when LockerService is activated.To deactivate LockerService:1) From Setup, enter Critical Updates in the Quick Find box, and then select Critical Updates.2) For the critical update labelled “Enable Lightning LockerService Security”, click Deactivate.3) Refresh your browser page to proceed with deactivating LockerService.Click the “This Issue Affects me” button to be notified when this limitation of LockerService is addressed.

Reported By (243)

Lucus Van Blaircum RHEA MENON Bergin Panimayam Josh LeQuire Iegor Nechyporenko Nelson Liu Léo The Guardian Katharina Matthes Paul Kang erol eskici Michal Skuhra Nathan Garza Marlise Briedenhann Harry Liu Dennis J S Gregory MARTIN Leigh Anna Geraghty Pradeepkumar Dani Michael Knobloch (OLD) Patrick Maxwell Tuomas Mikkola Nigel Hughes Palash Nandi John O'Leary Arwinder Singh Dan Quill Caroline Rawson Gayadhri Lakshmanan Arantxa Pascual Valero Stephen Khoo Andrea High School Alex Sullivan Jalpa Bhatt George Mullins Renato Matheus Simiao Eric Junker Sravanthi Yarava Varadharajan Venkataguru Alisar Lidin Gagandeep Brar Vinod Kumar Cristian Alexander Salazar Perdomo Admin PRM Dave Dewan Maarten van der Linden Satish Palyam Shubha Sudarshan Sridhar Narayansa Nitin Munjani Derrek Harrison Jon Neustedter Amy Botine Xavier Borel Adam Grossman Joseph Orcio Joe Buege Heather McCann Michael Santry Charles Fairley Shaz Trailhead Jon Earley Patrick Johnson Eoin Cunniffe Michelle Gullett David Sparks Admin PARX Thi-Tuyet Nguyen John Chiodo Parker Edelmann R U Janakiraman Chandravadhanam Dev Boorla Kevin McAuliffe Sumanth Velma Chloe Majors - (Inactive) Chris Daignault Rupal Seth Piyush Rajput Vinay Gautam Constance T Jesse Twum-Boafo Aleksandr Luferov Jeff Chan Oliver Nelson Yi Tan Avijit Chakraborty AG Three Ken Millard Renato Oliveira Benoit Alegre Mizota Junko Scott Luikart Jane Boles Olga Alekseyeva Jefferey Berger Kshipra Kankariya Martine Campagna Albert James Mark Dodgshun Junko Mizota System Admin Alexander Erdikler LEK Chai Loïc Ventre Rachel Crompton-ADMIN Brian Roff Kjersti Mellingen Benjamin Brandvig Crystal Cheairs Eric Wakefield James Sullivan Sarubadoru Herreraru Jocelyn (Joss) Clarke Palani Chinnasamy Maria Papalabridi Florian Goerig Shane Pugmire Mihai Burada Thomas Martineau Chetan Mhatre Rahul Kumar Darren Lau Girish Tekwani Srinivas Gonuguntla Peter Beazer Irvin Ocanto Dave Ankit Simon Alexander Jim Minichiello Isaac Lewis Tristan Chanoski Laura Freytag Ananda Raja Rama Mohana Rao Pedaprolu Becky Willis Chris Johnston Karan Kansagra Marion Brisset Bing Wang Amy Crouch Costy Dobrica Brian Kessler Blakely Graham Murali Pamidi Safarali Senego Subrata Kumar Sahoo Aurélien Lacenaire Mohan Babu K J Marco Rodriguez Rumesh Piyasiri Jim Minichiello Ashley Wolf Devika Pujari Bhuvan Pasham Diane Baiao Casey Maharg Reece Couchman Paige Wareham Crystal Karanovich Mustafa Jhabuawala Jason Cooke Chris Hughes Tim Kitzing Hyeim Sung 由佳 尾上 Tariq Asghar Anshuman Mohanty Karen Hamilton Iñaki Rodriguez Zabalegui Troy Oliveira Brett Davis Padam Sharma John Head Hélène Smidt Bhupendra Joshi James Benson Siva Palanivel Tony White JoAnn Theilen Tetsuharu Honma Angelo DI FABIO (EXT) Kate Bischoff Kevin Hart Adam Gill Dominique Wallace Yuko Yamada Kazuya Tokugawa John Lay Mike Lee Thomas Kluson Venkatesh Thirukonda Dan Lambert Michael Minnekeer Matthew Roark Geetha Kandukuri Mary Thornhill Brian Runyan Bridget Overgaard Meri Korhonen Louisa Reynolds Morgan Chandler Grant Booker Joel Richards Eric Schubert Swathi Gaddam Dave Alvaro Tyria Saul Joe Rooney Aissatu Sila Danelle Lockwood Emily Griffin Stefan Gribi Anvesh Thakkallapally Tyler Woods Michael Slade Veronica Chernyavsky Thaddeus Ward Braden Fraley Alo Sen Adrian Gawryszewski System Administrator Jérémie Denis Jon Oddvar Kolnes IMT#IBMADM Samruddhi Patil Troy Oliveira Peter Steinebach Matthias Greier Shekhar Gawali Steve Stockstill Arnab KarSarkar Shawna Fingar Axel Leung Olga Jimenez Gates Varun Chaddha Julian Miksch David Vuorio Matthew Hofmann Abhijit Dalvi Jeremiah Dohn Doug Ayers Ethan Weil Doug Kells Stephane Paquet

Is it Fixed?

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