LEX: Task deletion on parent record Activity Timeline leads to incorrect navigation away from Task Home/ Activity Timeline
Trailblazer Community

Known Issues · Fixed

LEX: Task deletion on parent record Activity Timeline leads to incorrect navigation away from Task Home/ Activity Timeline

Activities , Platform , Communities , Lightning

Last updated 2020-09-14 ·Reference W-2891511 ·Reported By 137 users

Fixed - Winter '21

Summary
From Lightning: When delete an activity of any type (task, email, event) from the Activity Timeline the user does not remain in the current parent record home page as expected. Instead they are navigated back to the Object Home or Application Home page depending on how they originally navigated to the current record.

When internal user delete the task from:
1. Open Task detail from contact/Account Activity: On delete it takes them back to Contact Page [Expected]
2. Activity timeline: On delete User lands to Task list view or someTime lands to deleted task url [Not expected: As it should land back to parent detail]

When external user delete the task from:
1. Open Task detail from contact/Account: On delete it takes them to Task list view. [Not expected]
2. Activity timeline: On delete User lands to Task list view [Not expected: As it should land back to parent detail] **on delete redirect url: https://<community url>/s/recordlist/00T/Default

Repro
1. Create a Task for a Contact
2. Click on the Contacts Tab
3. Select the Recently Viewed List View
4. Click on the contact from step 1 in the List View
5. In the Activity Timeline click the row level action drop down for the activity created in step 1 and select Delete
6. Confirm the delete
7. User is navigated back to the Contacts Object Home page

or

1. Create a Task
2. Click on the Contacts Tab
3 Go back to Task tab
4 Delete the task you just created.
6. Confirm the delete
7. User is navigated back to the Contacts Object Home page

or
1. Go to any contact record from list view, create a task from the 'Activity' : Task tab > Save.
2. delete the created task record from the timeline and see user directed to Task list view [Not expected]
3. repeat Step 1: now open the task and delete, we see user directed to 'Contact' detail page [Expected]
4. perform same step by login as community enabled user having access to contact record & activity time line (with delete access on contact)

Workaround
N/A

For internal user: Open Task detail from contact/Account Activity & delete, this will take you back on record detail.

Reported By (137)

Rebecca Rechner Alejandro Bondar Lisbeth Mortensen Eric Shema Céline Morvan Gina Marques Aviral Agrawal Jan Kysel Josephine Kuever Johanna Wezwick Olga Wierzchowska Barry Cullen Volker Schwarz Tarek EL ASMI 里美 高柳 Jamie M. Adams Joe Udell Tom Ebenhoch Nikhil Kulkarni Martin Kačeňák Luiz Paulo Grillo Brandao Scott Thornton Mario Meiners Amit Jain Serhii Karpenko Matthew Schuett Dev Patel Jimmy Pomella Harrison Hohnholt Clio Egan [Juniper] James Talamini Steve Cornell Michael Chartier Thermal Scanners Jeffrey Ho Emily Jodoin Laura Dix Ramya Ramamoorthy Jessica Crowley Aaron Cooper-Lob Riley Nolan Britany Crown 明奈 小林 Milissa Hodson Barbara Page Julie Yunt Matt Newton Amy Callahan Andrea Huber Greg Welc Brian Dunn Marie Jordan Neelam Raigangar Connie Pearson Kathie Turner-TRAILHEAD Rahul Dave' Jodie Cooper Anthony Booth Tim Reykers Gina Gravina Mitchell Suckling Arjun Ganatra Lacey Hancher Mikael af Ugglas Roy Johnson Massimiliano Picchi Adrian Juergens CTC Administrator Zinovo Support Sidharth Chaturvedi Becky Anderson James Aliucci Sunniva Stikholmen Steve Kleniewski Gary Foster Sergey Gorovoy Daymon Boswell Alex Sinclair Ilv Goldi Daniel Maxwell Alexander Kalkhofer Sakeena Lalljee Ryan Vernon Sarah Everett Yacine Coco Rashmi Sharma Natalia Kataoka Nick Massaro Sunu Paul Jonathan Likely Rejosh Mohan Charina Enriquez Justin Williamson Mark Thomas Chelsea Feltham Carlos Fernandez Ryan Hallman Nick Mashburn Matthew Foley Gaute Skallerud Riise Alex Frljuckic Jon Oddvar Kolnes Shagufta Hussain Dusty Broderick Eli Kaufman Sourav Dutta Kondal Reddy Kontham Stefan Schouten Paul -FPS FR System Darren Knapp Tom Curran Kate Linske Jennifer Sadler josh Acord Arpad Komaromi 茉美 花外 Gustavo de Souza Alex Eaton Kevin O'Brien Bell Woods Lauren Botts-Posey Franklin Hayes Briana Maxim Gabriell Davis Caitlin Licata Boulard Baptiste Russ Duncan Rhyannon Williams Matt Bertuzzi Chase Russell Matt Bertuzzi Juan Merideño Joe Rich Cuadra Jon Belgrad Cassandra Dutile Jack Klaus

Is it Fixed?

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