Lightning Experience & Salesforce1: Auto-Populate not working on Mailing Address, Phone and Fax when creating a Contact from an Account related list
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Lightning Experience & Salesforce1: Auto-Populate not working on Mailing Address, Phone and Fax when creating a Contact from an Account related list

Last updated 2018-01-15 ·Reference W-2854593 ·Reported By 187 users

Fixed - Summer '17

Summary
Currently, Auto-populate for the Mailing Address, Phone and Fax when creating new Contacts from the Contact Related List on Accounts in Lightning is not working.
This is also affecting the Salesforce1 hybrid and mobile browser app.

Expected behavior is that the fields would auto populate when creating a new contact from an account from the Contacts related list in Lightning.

Repro
In Lightning (& Salesforce1), scroll down to the Contact Related List on an Account. You will notice the Mailing Address, Phone, and Fax fields will not auto populate with values from the Parent Account.

Salesforce1:
Navigate to Account | scroll to Contacts related list, choose New

In Salesforce Classic, the values will auto-populate.

Workaround
Fill in the data manually or use Salesforce Classic for this function until this is resolved.

Reported By (187)

Kevin Lemery Ericka Cacho Lauren Jordan Lauren Jordan Duane Bryan Roger Chang Peter Moustrides Marci Breen Corey Mendelsohn Sarah Niemann Jeremie BOISSET Gregory MARTIN Caroline O'Connor Leah Parsons Faazi Adam Alexander Schares Geoff Frost Satish Palyam Ron Bohn Kris McKee Mary Tagler Sudha Iyer dsgdghfg seydrt Ali Naji Kathy Osuch Craig Tally Dhairya Shah James Brou Beth Thibodeaux D. Romero Jessica Lana Heidi Catron Bridget Overgaard Peter Macnamara Antonina Romanova Renaud GAMBA Muralikrishna Jonna Sarah Williams Arron Kochanowicz Arnold Brown Joe Hacking Joe Alviani Mohan Babu K J Fitzgerald Anukam Thomas JEGOU Yohann Lecornet Mitch Goldstein Linsey Billings Amir Zeierman Tara Martin Laura Sponaas CGTCRM Admin Christophe Boucquet Quentin F Mario Haas Vicky Hsin Lilian Chuang Javier Castellanos Audrey Child Freek Kraan Wendy Meijer Karol Clark Stefanie Riechel Nathan Woolley Rhonda Ross Admin User Andrew Stitt Collin Terrell Emily Knox HEMANTA Patra Tom Parrish Michelle Brown Crystal Mathews Paul Freiberg Pierre Kaluzny Hamza Hamou Tahra Kelly Thorsgard Douglas Phan Jeffrey Castro Kevin Binder Rita Stump Alan Cole Amanda Matczynski Michael Groth Lindsay MacArthur Leslie Meacham Ryan Stephens Ulrike CHAPRIER Anurag Joshi Jenni West Rob DeRosia Anand Mathivanan Vlad Iasynskyi Manjit Singh Gary Marshall Jon Cash David Zamora Ian Watt Karthick Janardhanan Debbie Hoogestraat Matt Stubblefield Tim Worsley Nick Harris Kenneth Thompson Kristen Cetrano Monica Portillo Karen Stock Michael Kitanovski Granger McGregor Glenn-Iv Plaine Rick Upton Eva Rodenas Jacob Feisley Philippe Brems Martha Huezo Agustin Herrera ALICIA ROBLES GOMEZ Hrafnhildur Sigurdardottir Catharina Amandusson Sapna Nayak Devran Ekinci Axel García Moreno Busy Administrator Nexell InsideBroker Samer Seif Alexander Velitsky Raissa Lim Lana Tom Hashir Safi Kayleigh Powers Kevin Rice Peg Rifleman Abhay Singh Gary Galvin Guillaume SERTON Debra Jensen Olivier Neynaber Roland Frey Surabhi Menon Abhishek Sivasubramanian Marco Jaurigue Sapna Nayak Jeremy Smith Tim McLaughlin Jacqui Lloyd Shannon Carabetta Ryan Owens Justin Edelstein Jason Atwood Ananth Raman Clout Clout Eric Zorn Fiona Joyce Curtis Chastain Kristen Strater Jimmy Meijer Simon Gray Misty Whitney Susan Howard Rebekah Casey Alli Kaeppel Sergey Erlikh Wendy Greene Michelle Nunnerley Kori Robino Caroline Pirard Rose Finelli Julian Olsen Yael Perez Ben Richards Susan Aragon Chris Uttley praveen sone Natalie Gunther Cindy Schwake Nick Kremer Kathleen Siemonsma Peg Rifleman (old profile) Erik Nelke Toni Lucey Prolytics Robert Delgado Amanda Griffith Rochelle Laurice A. Fuertes Crystal Goodale Rochele Reget Erik Peterson

Is it Fixed?

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