Compound Address fields are not working in Process Builder
Trailblazer Community

Known Issues · No Fix

Compound Address fields are not working in Process Builder

Process Builder

Last updated 2017-04-14 ·Reference W-2312804 ·Reported By 1 users

No Fix

Summary
Compound Address fields such as BillingAddress and ShippingAddress are not available in the field selector menu in the formula builder within Process Builder only relevant individual fields are showing such as BillingStreet, BillingCity etc.The compound field name can be manually put it and there is no syntax error but the system doesn't seem to recognize it even if the builder allows it to be saved.

Repro
1. Create a Process builder on the Account object with the following criteria:

ISCHANGED([Account].BillingAddress )

2. Change the Billing Street of a sample account
3. Notice that the Process won't fire

Workaround
1. Use Workflow rule as it correctly supports compound fields
2. Use an OR() statement and include all the individual address fields in the formula.

e.g.

OR(
ISCHANGED([Account].BillingStreet),
ISCHANGED([Account].BillingCity),
ISCHANGED([Account].BillingPostalCode),
ISCHANGED([Account].BillingState),
ISCHANGED([Account].BillingCountry)
)

Reported By (1)

Vamsi Gosu

Is it Fixed?

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