Knowledge Articles font-family use Helvetica Neue and have no fallback font
Last updated 2015-09-03 ·Reference W-2377414 ·Reported By 11 users
In Winter 15 there is a new look and feel to Knowledge. The default font for Knowledge components, such as the title, now use Helvetica Neue. Certain browsers may not have this font installed, and currently there is no fallback font when this font is not available. The content may revert to an unexpected font and the user's experience may be different than designed. Certain operating systems may handle the absence of the font more gracefully than others that render an alternate font that does not match the new look and feel.
1. Navigate to the Salesforce Knowledge "Articles" tab.
2. Open an article.
3. If your browser does not support the new font, you will see the content rendered in an unexpected font.
You may install this font into your browser, or use an alternate browser that has this font installed.
Is it Fixed?
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