Using IE8 certain buttons will not work if they use srcUp
Last updated 2015-09-03 ·Reference W-1938182 ·Reported By 0 users
When using the service cloud console certain buttons such as the cancel button will not work if these buttons use the scrUp method.
To verify if this bug affects you:
1. Right click on the button that is not working
2. Click on 'Inspect Element'
3. Search for scrUp in the code
This will affect users using either IE8 or IE9 compatibility view.
Unable to click on the cancel button on an approval process:
1. Click on the approval
2. Click approve/reject
3. Click cancel
Notice nothing happens when you click the cancel button.
Use an alternative browser where possible
Reported By (0)
Is it Fixed?
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