Ideas Comments Cannot be Edited in Service Cloud Console
Last updated 2015-09-03 ·Reference W-1623168 ·Reported By 3 users
Comments made on Ideas cannot be edited in the Service Cloud Console (SCC) even though they can be edited outside of SCC.
1. Log in as the user and go to SCC
2. Choose Ideas from the Navigation Tab
3. Click on an Idea to open it or click on the New button to create a new one
4. Add a comment to the idea and Post. The comment should appear under the idea in the "Comments" section.
5. Click on Edit next to the comment you just made
Only current workaround is to edit the Ideas Comments outside of the Service Cloud Console
Is it Fixed?
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