Non administrator users are unable to see/edit Orders when the sharing model is Private and the Order does not have an associated Contract
Trailblazer Community

Known Issues · Fixed

Non administrator users are unable to see/edit Orders when the sharing model is Private and the Order does not have an associated Contract

Sales and Marketing , Spring 14

Last updated 2022-02-10 ·Reference W-2108888 ·Reported By 8 users

Fixed - Spring '14

Summary
Non administrator users are unable to see/edit Orders when the sharing model is Private and the Order does not have an associated Contract

Repro
1. Set the Organization Wide Defaults for Accounts and Orders to Private
2. Log in as a non admin user
3. Go to an Account record
4. Create a new Order and do not select a Contract
5. Click Save

An error similar to the one below is displayed

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The data you were trying to access could not be found. It may be due to another user deleting the data or a system error. If you know the data is not deleted but cannot access it, please look at our support page.

Error ID: 2997187-126 (-2045320446)

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The above also occurs if a non admin users tries to edit an Order and the Organization Wide Defaults is Public Read Only

Workaround
- Set the Organization Wide Defaults to Public for Accounts and Orders
OR
- Associate the Order to a Contract

Reported By (8)

Chris Uttley Juris Upenieks Lieven Juwet Niels Muysewinkel Samuel De Rycke Joris Vanbelle Bob Ceuppens Joris Vanbelle

Is it Fixed?

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