No available Groups, Roles or Users to select when scheduling a Report
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Known Issues · Fixed

No available Groups, Roles or Users to select when scheduling a Report

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Last updated 2017-05-09 ·Reference W-2097850 ·Reported By 295 users

Fixed - Summer '14

Summary
When scheduling a Report with notification to others, there are no available Groups, Roles or Users to select.

Repro
When scheduling a Report with notification to others, there are no available Groups, Roles or Users to select.

Workaround
- Share the Report Folder to two groups.
- One Group for all Internal Users
- One Group including just those that should be notified

- Because the Report folder is specifically shared to these Groups they will display as selectable recipients when scheduling a Report. Select the second group created and these Users will also receive notification. This works in all scenarios and is a viable permanent work around while this issue is investigated.

Reported By (295)

Patrick Watkins Richard Long John na Michael Genaze RAJKUMAR MUTHUSAMY Claudia Rosario Stephanie Blair Erin Shimko Adam Jeffries Jessie Hanna Meghan Tighe Ruzan Morrison Jennifer Meyer Alvaro Luz Brian Kwong Erin Kassab Ted Weinberg Steve Tyman Naushad Parpia Lynn Magers-Pardo Melanie Mosier-Haun Leonard Silon Jordan Mamen Robert Blanton Claudia Juarez Adah Kennedy Jason Price Stephanie Allen Danielle Marquis Hector Castillo Gonzalez Bianca Turk Kathryn Wilson Shari Padron Greer Stolton Amy Letcher Michael Saferstein Bernie Macht Xavier Francas Traction Kyle Chamberlain Anthony Vandiver Fernando dos Santos Garcia André Marangoni Martins Rob Roudebush Tom Eaton Thomas Carman Leah Burfeind Abby Hanley Darrell DeVeaux Aleah Siefkas Trefor Williams Rosie Partington דני קור Jordan McDaniel Helen Lewis SOP PROCESSING Sarah Mebane Pierre LELEU Alex Correa Helen Lewis Julianne Diamond Tracy Jones Desigan Chinniah Al Maravillas SOPORTE TI David Ashburner Mishaal Jamil Lana Spivak Chad Reynolds Christine Pechter Charlie Morgan Kelly Whiles Lori Alario Jennifer Thomas Marcie Ramirez Alexander Salatzkat Caroline Zhu Debora Reilly Priyanka Taunk Gabe Eisner Therese Lewis John Greene Gina Decastro Pauline Eskett Pauline Eskett Pauline Eskett Alvin Ayusa Sarah Grove Rick Nania Gladys Chen Eric Dreshfield Andrea Ormond Katie Farias Jeffrey Allen Alvaro Munoz Fajardo Kerry McClauss Brooks Pidde Kari Ventura Radha Rodriguez Sabrina Killian Andrea Belisle Jonathan Shinn Claire Herrett GVR CRM Aptaria (SF.com Consultant) Sam Lee Keri Anderson Steven Morales Stacey McDonald Sebastian Angst Benedikt Vogel Judi Sohn Richard Lewis Erica Gilbert Toya Tate Marie Lotode Chandra Gabriel Teles de Souza Sinead Meade Tim Goethals Katharina Hornschuch Mathieu Lefebvre Nicole Cook Gail Hallett Jim Ellis Anne Moore Erin Russell Greg Brown Jodi Jenkins Russ Hill Cheral Stewart Aliya Sadeque Joey Len Erlinda Haddon Bev Cheshire Joy Shutters-Helbing Antonio Cabrera Adam Stokes Amy Miller Wendy Gray Angie Lasher Cara Pierce Patricia Menadier JoAnn Theilen Scott Lundberg Katie Krohmer Nick DeBiaso Chris Sembaluk Jennifer Gernatt David Sandora Nicole Steding Kathryn Hinton Sarah Guz Jeanette Hagan Erica Champine Margaret Fako Michael Slawnik Cheryl Kwan Rachel Patrick Chris Halvachs Jen Nelson Maxime Labbe Ashley Erhart Gary Secor Brittany Tankhim Chris Negron Integration Pavan Lingam Tricia Igoe Tricia Strong Melissa Maleri Chris Edwards Angela Crittenden Ashley McKay Avril Kirwan Danilo Cerqueira Duncan Murray Marco Pinder Tom Popplewell Lisa Jackson Melissa-Jane Jones Dick DeCrane Junaya Raika Heather Drollinger Sarah Hansen Kim McClure Kelly Belo Don Moritz Carissa Foster Scott Bradley Shannon Viglione Scott Eng Clayce Rodamer Brittany Kniep Bentley Darcy Andersen Michael Gelberg Priti Zende Peter Theodore Jamie Sandford Victor Wong Lawrence Reed Pam Miller Troy Collins Angela Mae Baligod Amanda Chan Denyel ReneVillia Adrienne Kilduff Melissa VanDyke Alyssa Wang Julie Vermette John Campanioni Karen Stevens Jeff May Dan Reddi Elham Hashemi Kevin O'Connor Paul La Team Hardis Kim Edmonds Bob Krc Heidi Hughbanks Lissa Hess Ede Holmes Jeanne Flatland Ken Erb Guillaume LALIN Raphael Dumortier Support Global Tech & Resouces Karthikeyan Chandran Mélanie Texereau Kayleigh Cheesley Karen Hayum Vanessa Szajnberg Kyle Haver Patrick McCormick Julie Gleason Karen Byrum Eric Robinson Jeremy S Michelle Isenberg Melissa Parker Anna Fuerstenau Jennifer Dunn IT Support Darren Lavery Brendan McConnell James Pak Ryan Livingston Administrador Telefonica Dominic Ellis Dennis Müller Jason Blanchard Jeri Leeth Matt Cameron Eric Smith Nye Simmons Stacey Carter Bob Neft Kanchan Rohlania CRM Brian Laughlin Marshall Handy Melisa Dalmacio Brandon Rounsaville Genise Christianson Nele Buyl Jeanette D'Errico Megan Roman Marc Gagne Johan Yu Justin Cheverie Erin Schutz Willy Cordero Jen Vansant Bethany Whiffin Fran Johnson Joshua Pollock Thea Leisen Michael Wray Nicola Adams Sherri Propis Michele Sherer Kathleen Siemonsma Rebecca DiMaggio Mark Bishop Johan Yu Kerry McCourt Jeff de Dios Michael Burton Cheryl Feldman Meredith Salget Salesforce Reviewer Martin Toms Natalie Gunther Ankur Shukla Mike Camp

Is it Fixed?

AP0 AP3 AP4 AP5 AP6 AP7 AP8 AP9 AP10 AP11 AP12 AP13 AP14 AP15 AP16 AP17 AP18 AP19 AP20 AP21 AP22 AP24 AP25 AP26 AP27 AP28 CS1 CS2 CS4 CS5 CS6 CS7 CS8 CS9 CS10 CS109 CS108 CS107 CS106 CS105 CS102 CS101 CS100 CS115 CS119 CS110 CS117 CS114 CS113 CS112 CS111 CS11 CS116 CS123 CS122 CS121 CS126 CS127 CS129 CS128 CS125 CS124 CS137 CS138 CS133 CS132 CS14 CS148 CS142 CS159 CS152 CS151 CS15 CS162 CS16 CS169 CS165 CS160 CS173 CS17 CS174 CS18 CS189 CS194 CS192 CS193 CS190 CS191 CS199 CS197 CS19 CS198 CS196 CS195 CS20 CS201 CS203 CS21 CS22 CS23 CS24 CS25 CS26 CS27 CS28 CS29 CS31 CS32 CS33 CS34 CS35 CS36 CS37 CS40 CS41 CS42 CS43 CS44 CS45 CS46 CS47 CS49 CS50 CS52 CS53 CS57 CS58 CS59 CS60 CS61 CS62 CS63 CS64 CS65 CS66 CS67 CS68 CS69 CS70 CS72 CS73 CS74 CS75 CS76 CS77 CS78 CS79 CS80 CS81 CS84 CS86 CS87 CS88 CS89 CS90 CS91 CS92 CS94 CS95 CS96 CS97 CS98 CS999 CS99 EU16 EU17 EU18 EU19 EU25 EU26 EU27 EU28 EU29 EU30 EU31 EU32 EU33 EU34 EU35 EU36 EU37 EU38 EU39 EU40 EU41 EU42 EU43 EU45 IND1 IND2S IND3S IND5 IND7 IND9 NA104 NA107 NA109 NA100 NA101 NA103 NA102 NA105 NA119 NA116 NA110 NA118 NA112 NA111 NA115 NA114 NA113 NA117 NA125 NA124 NA122 NA120 NA126 NA127 NA123 NA129 NA121 NA128 NA138 NA134 NA133 NA136 NA135 NA132 NA131 NA130 NA137 NA139 NA140 NA142 NA141 NA149 NA146 NA147 NA148 NA154 NA158 NA159 NA153 NA151 NA155 NA152 NA150 NA156 NA172 NA174 NA171 NA173 NA196 NA202 NA21 NA46 NA49 NA52 NA61 NA62 NA64 NA65 NA66 NA68 NA69 NA70 NA71 NA72 NA73 NA74 NA75 NA76 NA77 NA80 NA81 NA82 NA83 NA84 NA85 NA86 NA87 NA88 NA89 NA90 NA91 NA92 NA93 NA94 NA95 NA96 NA97 NA98 NA99 UM1 UM2 UM3 UM4 UM5 UM6 UM7

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