Spring '14 - Internal server errors with stack trace id -1744735763
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Known Issues · Fixed

Spring '14 - Internal server errors with stack trace id -1744735763

Apex , Spring 14

Last updated 2022-02-10 ·Reference W-2049488 ·Reported By 33 users

Fixed - Spring '14

Summary
An issue with the “Managed Package Shared Code Cache” is causing Internal Server Errors to occur for some organizations that use managed packages. Because some application servers may not be exhibiting the error, requests that land on those servers will succeed.

Internal Server Errors with stack trace id -1744735763 due to NullPointerExceptions have been reported by a number of customers:

An internal server error has occurred
An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact Salesforce Support. Please indicate the URL of the page you were requesting, any error id shown on this page as well as any other related information. We apologize for the inconvenience.

Thank you again for your patience and assistance. And thanks for using salesforce.com!

Error ID: 601643582-38709 (-1744735763)

Repro
This issue can be reproduced in various scenarios, typically when code found in managed packages is evaluated.

Workaround
It seems this issue is mostly intermittent, so when the same steps are retried, the request completes successfully.

Updates
- 20th February: R&D are working on a fix for this issue at present.
- 22nd February: Fix was rolled out to Spring '14 sandboxes and NA1 (currently on Spring '14)

Reported By (33)

Susie Kokoska Vijay Swamidass Samruddhi Patil Michael Slawnik Glenn Bromley Adam Hartog Evan Tantum Andrew Inggs Amanda Parkhill Ilse van der Veeken Karen Hoenig Tim Meehan Nik Tran Steve Laycock Saurabh Kulkarni AHMED ZIA Tony DeMarco Ashley Moseby Meredith Salget Navees Ahmed Michelle Scott Dan Schatz David Montgomery Jithesh Nalla Vishal Rana Ian Poertner Mark Baird Scott Hemmeter Jason Venable Steve Rorrer Rune Waage Dee Siduna Leon Potee

Is it Fixed?

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