Time limit exceeded when uninstalling a managed package
Trailblazer Community

Known Issues · Fixed

Time limit exceeded when uninstalling a managed package

AppExchange , Packaging

Last updated 2017-04-14 ·Reference W-2947889 ·Reported By 4 users

Fixed - Winter '17

Summary
Some customers may notice that they encounter the following error when uninstalling a managed package via Setup | Build | Installed Packages | Uninstall on the desired package. After 5-10 minutes the following will appear with an error ID. (The error ID shown may not be consistent)

Time limit exceeded
Your request exceeded the time limit for processing.

Click here to return to the previous page.

Repro
1. Go to Setup | Build | Installed Packages | Uninstall on the desired package.
2. Proceed to uninstall
3. You will see the following error after a few minutes:

Time limit exceeded
Your request exceeded the time limit for processing.

Workaround
Please create a case with Salesforce support so they can review the error and the package. There is various workarounds but it depends on the package and type of error being shown.

Reported By (4)

Nicholas Palattao Stephanie Ouadah Matthias Jäkel James Goerke

Is it Fixed?

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