Spring 16 - Internal Server Error observed when accessing OR creating articles when there is no page layout assigned
Last updated 2017-04-14 ·Reference W-2907512 ·Reported By 6 users
Some customers may have observed the following error when when accessing OR creating articles post upgrade to Spring 16:
An internal server error has occurred
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Error ID: 1537889661-13123 (-1618480404)
Customer gets a different error when creating article in the same sandbox, but I found the stack trace to be the same:
Error ID: 255256738-22129 (503410244)
The root cause of this issue has been found when there is no page layout assigned to the article type.
1. Go to the Article Management tab
2. Click on any article
3. You will see an error
4. Click on new Article
5. And you will see an error.
Assign the Page Layout to Article Types
Is it Fixed?
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