Winter '16 - Error When Converting Leads 'Required fields are missing: [Social Handle]'
Last updated 2022-02-10 ·Reference W-2774578 ·Reported By 12 users
Users may encounter an error when converting Leads.
Error: System.DmlException: Insert failed. First exception on row 1; first error: REQUIRED_FIELD_MISSING, Required fields are missing: [Social Handle]: [Social Handle] (System Code)
This occurs when the Lead is related to a LinkedIn SocialPersona record which was cleaned of its Name (Social Handle) when the LinkedIn integration was removed with Winter '16 (http://docs.releasenotes.salesforce.com/en-us/winter16/release-notes/rn_sales_social_linkedin.htm).
Clone the affected Lead and convert the clone
Use the API to delete the SocialPersona record(s) related to the affected Lead(s) where Provider = LinkedIn. If you do not have access to the SocialPersona object via the API, contact Support.
Is it Fixed?
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