Quick Text does not work correctly in Firefox
Last updated 2016-07-28 ·Reference W-2654570 ·Reported By 2 users
When using Firefox, selecting a Quick Text may not populate the content as expected.
1. Login to an org with a large number of quick texts (>10) using Firefox.
2. In the email body, type ;; to bring up the Quick Text menu.
3. Select a Quick Text from the menu using the mouse.
4. The menu will disappear, and the content will not populate into the email body.
Supported browsers besides Firefox are not affected. Using an alternate browser is recommended for users affected by this issue.
Is it Fixed?
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