Unexpected behavior with Opportunity Splits when trying to add/edit new split members after already having 5 or more members added
Last updated 2022-02-10 ·Reference W-2624265 ·Reported By 4 users
Using the edit Opportunity Splits button, when trying to add new split members after already having 5 split members added causes unexpected results.
Some of the split records could get deleted in the process. Users may also see the following error when editing:
To proceed, review this page for all error messages and make corrections.
Can't update splits: percentages don't add up to 100.00%.
invalid record id
Users should be able to add/edit more than 5 Opportunity split members
Users are unable to edit/add more than 5 split members.
Create an Opportunity split with 5 users and Save.
Add another member - or several more members - Save.
Edit Opportunity Splits again to make any additions you need to - Save - you will see an error and will not be able to add member.
Returning to the Opportunity - you may also notice one or more previous members are also missing now as well.
Users may try adding/updating members via the API - otherwise no workaround in the UI until this is resolved.
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.