Internal server error when installing package in summer 15 orgs
AppExchange , Packaging , Partner
Last updated 2022-02-10 ·Reference W-2604560 ·Reported By 15 users
Summary
Some customers and partners may get internal server error when installing package in summer 15 release orgs.
The error Id may resemble the following :
Error Number: 705928056-6038 (-1499679774)
Repro
This happens in some orgs only.
1. Release a managed package with some custom fields as component
2. Install in a summer 15 release org
3. Internal server error
Error Number: 705928056-6038 (-1499679774)
4. Log a case and support can find the following in log:
duplicate value found: <unknown> duplicates value on record with id: <unknown>
unique constraint (CORE.AKPROFILE_FLS_ITEM_ALL) violated
Workaround
Append &newUI=0 to the package install URL and try again, this will force to use the old package installer to install the package and it will workaround the issue.
Note the install URL should be like this:
https://naxx.salesforce.com/packaging/installPackage.apexp?p0=04tid&newUI=0 (naxx is the instance, and 04tid is the package version id).
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.